Privacy Policy Last Updated: May 2026

Personal Information:

• Full name, email address, phone number, date of birth
• Student ID / index number (optional)
• Gender (optional)
• Emergency contact details
• Profile picture
• Payment and transaction history

Technical Information:

• IP address
• Browser type and version
• Device information
• Last login date, time, and device
• Login count

• To create and manage your account
• To process bookings and payments
• To communicate booking confirmations and updates
• To send payment receipts and verification status
• To improve our platform and customer support
• To comply with legal obligations

We may share data with:

• Hostel Landlords: Only your name, phone, email, and emergency contact for their records
• Payment Processors: For transaction handling
• Law Enforcement: If required by law

• Your data is stored on secure servers in Ghana
• Passwords are hashed and never stored in plain text
• Access to personal data is restricted to authorised personnel
• We use SSL encryption for all data transmission

You have the right to:

• Access your personal data
• Correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of marketing communications
• Export your data in a portable format

To exercise these rights, contact us at: admin@hostel-connect.com

We use cookies to:

• Keep you logged in
• Remember your preferences
• Analyse site usage
• Personalise your experience

You can disable cookies in your browser settings, but some features may not work properly.

Our Platform may contain links to external websites. We are not responsible for their privacy practices.

Our services are not intended for children under 13. We do not knowingly collect data from children.

• Account information is kept as long as your account is active
• Payment records are retained for 5 years for tax purposes
• You may request account deletion at any time

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

For privacy-related questions or to exercise your rights, contact us at: